At Rudafa Academy, we strive to provide a seamless learning experience. However, we understand that unforeseen circumstances may arise. This policy outlines our terms regarding cancellations and refunds for our services.

1. Course Cancellations

Requests for course cancellations must be made via email to [[email protected]]. The following conditions apply:

• Cancellations made within 7 days of enrollment may be eligible for a full refund.
• No refunds will be issued for cancellations requested after 7 days of enrollment.
• Cancellations due to violation of our Terms and Conditions will not qualify for refunds.

2. Refund Eligibility

Refunds will be processed under the following conditions:

• The course has not been accessed or utilized beyond an introductory session.
• Technical issues or errors on our platform prevent access to the course materials, and no resolution is provided within a reasonable time.
• Refund requests are made within the eligible time frame (7 days from enrollment).

3. Non-Refundable Services

The following services are not eligible for refunds:

• Customized learning programs or special packages.
• Donations made to support Rudafa Academy’s mission.
• Partial refunds for courses already accessed or completed.

4. Refund Processing

Refunds are processed as follows:

• All refunds will be credited to the original payment method.
• Please allow 7–10 business days for the refund to reflect in your account.
• If the refund does not appear within the specified time, please contact us at [[email protected]].

5. Changes to This Policy

We reserve the right to amend this Cancellation & Refund Policy at any time. Updates will be posted on this page. Continued use of our services implies acceptance of the revised policy.

6. Contact Us

If you have any questions or require assistance regarding cancellations or refunds, feel free to contact us:

• Email: [email protected]
• Phone: +91-9700844844
• Address: Unit 10 Seven Star Building Mumbra Thane 400612