At Rudafa Academy, we are committed to delivering our educational materials and resources efficiently and securely. This policy outlines the terms of our shipping and delivery process to ensure transparency and convenience for all our users.

1. Delivery of Digital Resources

Since Rudafa Academy primarily offers digital educational materials and online classes, delivery is handled as follows:

• All course materials, including video lessons, notes, and assignments, are accessible via our online learning platform.
• Access to digital resources is granted immediately upon successful enrollment and payment confirmation.
• If you encounter any issues accessing your materials, please contact our support team at [[email protected]].

2. Physical Materials (If Applicable)

If any physical materials, such as textbooks or study guides, are included with your enrollment, the following terms apply:

• Shipping timelines will be provided at the time of purchase, based on your location.
• Estimated delivery time is typically 7–14 business days, but this may vary depending on your region and shipping carrier.
• Shipping charges, if applicable, will be clearly stated during checkout.

3. Shipping Locations

Currently, Rudafa Academy provides physical material shipping to [Insert Supported Regions/Countries]. If your location is not listed, please contact us for alternative solutions.

4. Shipping Confirmation

Once your order is processed, you will receive a shipping confirmation email with tracking information (if applicable). If you do not receive a confirmation within 48 hours, please reach out to us at [[email protected]].

5. Delays and Issues

While we strive to ensure timely delivery, delays may occur due to unforeseen circumstances, including but not limited to:

• Weather disruptions or natural disasters.
• Customs clearance for international shipments.
• Logistical issues with shipping carriers.

If your order is delayed or you encounter issues, please notify us immediately so we can assist in resolving the matter promptly.

6. Non-Delivery

If you do not receive your physical materials within the estimated delivery timeframe, please contact us at [Insert Contact Email]. We will investigate the issue and, if necessary, provide a replacement or refund.

7. Contact Us

For any questions or concerns related to shipping and delivery, please contact our support team:

• Email: [email protected]
• Phone: +91-9700844844
• Address: Unit 10 Seven Star Building Mumbra Thane 400612